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Store Policy

Customer Care

The answers to many common questions can be found at our Frequently Asked Questions  page.

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Didn't find what you need? Ask Customer Service by filling out the form below.

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For more information regarding online orders, visit our Online Store or call (510) 288-8796, 8:00am to 5:00pm

 

Pacific Time, Monday - Friday.

Privacy & Safety

Chakrablisstea.com is committed to protecting the privacy of visitors to this site (the "Site"). At

 

chakrablisstea.com, we want you to have an enjoyable shopping experience. And while it is necessary for us to

 

collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy

 

Policy. This Privacy Policy applies to the Site. This Privacy Policy does not apply to other web sites to which we

 

link. 

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Note:

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  • Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

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  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

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  • By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

 

Information Collected

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In order to access this Site, you must first complete the registration process. During the registration process,

 

we collect personal information such as your name and email address. Once you complete and submit your

 

registration, you have opted in to receive email communication from us.

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We also collect personal information when you choose to use certain other features of the Site, such as

 

making purchases or electing to receive text messages about upcoming boutiques, promotions or events.

 

When you choose to use these additional features, we require you to provide additional personal information

 

such as your phone number, billing and shipping addresses and credit card information, and we may request

 

additional personal information such as your shopping preferences and demographics.

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In addition, through the Site, we automatically gather certain information about the use of the Site, such as

 

how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and

 

other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed.

 

However, cookies are necessary to access the Site.

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If you choose to invite an individual to join chakrablisstea.com, you will need to provide his/her name and email

 

address. Chakrablisstea.com stores this information to confirm qualifying orders attributable to your account

 

and to track the results of the invitation referrals. 

 

How We Use Your Information

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We will not share or disclose your information to anyone except as described in this Privacy Policy.

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We use personally identifiable information in order to give you a more enjoyable, convenient shopping

 

experience and to help us identify and/or provide information, products or services that may be of interest to

 

you. We use your personally identifiable information to support and enhance your use of the Site and its

 

features, including without limitation: fulfilling your order; providing customer service; tracking email invitations

 

you send; and otherwise supporting your use of the Site and its features. We may also track your past

 

purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you

 

about new services or special promotional programs, or send you offers or information.

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We may permit certain trusted third parties to access your information in connection with their performance of

 

services to maintain and operate the Site and certain features on the Site. For example, we may use third

 

parties to host the Site; operate various features available on the Site; send emails; analyze data; provide

 

search results and links and assist in fulfilling your orders.

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From time to time, we may share your personally identifiable information in connection with strategic

 

relationships. Some of these strategic relationships may include operating a co-branded website or web

 

pages with a strategic partner. You should be aware that these co-branded sites may collect different or

 

additional information. Additionally, we may provide links on our Site to websites controlled by third parties. We

 

have no control over these websites and our privacy policy does not apply to these third party websites. Please

 

consult the privacy policy of the website you are visiting.

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Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and

 

affiliates.

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Occasionally, we provide our postal mailing list (consisting of customer names and postal mailing addresses,

 

but not email addresses) to other companies whose products we believe may be of interest to you. In order to

 

determine those products that we believe may be of interest to you, the information that you give us and

 

information about your order may be combined with other personally identifiable information (such as

 

demographic information and past purchase history) available from our records and other sources.

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We may transfer personally identifiable information as an asset in connection with a proposed or actual

 

merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all

 

or part of our business or as part of a corporate reorganization, stock sale or other change in control.

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We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or

 

governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary

 

in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and

 

credit risk reduction.

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We use non-personally identifiable information in the aggregate, so that we can improve the Site and for

 

business and administrative purposes. We may also use or share with third parties for any purpose

 

aggregated data that contains no personally identifiable information. 

 

How We Protect Your Information

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We are committed to protecting the information we receive from you. We follow reasonable technical and

 

management practices to help protect the confidentiality, security and integrity of data stored on our system.

 

While no computer system is completely secure, we believe the measures we have implemented reduce the

 

likelihood of security problems to a level appropriate to the type of data involved.

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The Site encrypts your credit card number and other personal information using secure socket layer (SSL)

 

technology to provide for the secure transmission of the information from your PC to our servers. In addition,

 

only those employees and third parties who need access to your information in order to perform their duties

 

are allowed such access. 

 

Accessing And Updating Your Personal Information And Preferences

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If you are a registered user, you may access and update your registration information and your preferences to

 

receive email or other communications from us by sending an email to chakrablisstea@gmail.com. Please

 

note that your friends and contacts may still choose to send email invitations to you. Any user who receives an

 

email invitation to join the Site may choose not to receive such invitations in the future by following the

 

instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive

 

such invitations by changing your preferences as indicated above. We will take commercially reasonable steps

 

to implement your opt-out requests promptly, but you may still receive communications from us for up to ten

 

business days as we process your request.

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While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to

 

delete all or any portion of customer information if we are not able to reasonably accommodate a requested

 

restriction.

Wholesale Inquiries

For Wholesale Inquiries Please Contact Us At: chakrablisstea@gmail.com

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Stripe

- Gift Certificates

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