The answers to many common questions can be found at our Frequently Asked Questions page.
Didn't find what you need? Ask Customer Service by filling out the form below.
For more information regarding online orders, visit our Online Store or call (510) 288-8796, 8:00am to 5:00pm
Pacific Time, Monday - Friday.
Privacy & Safety
Chakrablisstea.com is committed to protecting the privacy of visitors to this site (the "Site"). At
chakrablisstea.com, we want you to have an enjoyable shopping experience. And while it is necessary for us to
collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy
In order to access this Site, you must first complete the registration process. During the registration process,
we collect personal information such as your name and email address. Once you complete and submit your
registration, you have opted in to receive email communication from us.
We also collect personal information when you choose to use certain other features of the Site, such as
making purchases or electing to receive text messages about upcoming boutiques, promotions or events.
When you choose to use these additional features, we require you to provide additional personal information
such as your phone number, billing and shipping addresses and credit card information, and we may request
additional personal information such as your shopping preferences and demographics.
In addition, through the Site, we automatically gather certain information about the use of the Site, such as
other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed.
However, cookies are necessary to access the Site.
If you choose to invite an individual to join chakrablisstea.com, you will need to provide his/her name and email
address. Chakrablisstea.com stores this information to confirm qualifying orders attributable to your account
and to track the results of the invitation referrals.
How We Use Your Information
We use personally identifiable information in order to give you a more enjoyable, convenient shopping
experience and to help us identify and/or provide information, products or services that may be of interest to
you. We use your personally identifiable information to support and enhance your use of the Site and its
features, including without limitation: fulfilling your order; providing customer service; tracking email invitations
you send; and otherwise supporting your use of the Site and its features. We may also track your past
purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you
about new services or special promotional programs, or send you offers or information.
We may permit certain trusted third parties to access your information in connection with their performance of
services to maintain and operate the Site and certain features on the Site. For example, we may use third
parties to host the Site; operate various features available on the Site; send emails; analyze data; provide
search results and links and assist in fulfilling your orders.
From time to time, we may share your personally identifiable information in connection with strategic
relationships. Some of these strategic relationships may include operating a co-branded website or web
pages with a strategic partner. You should be aware that these co-branded sites may collect different or
additional information. Additionally, we may provide links on our Site to websites controlled by third parties. We
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and
Occasionally, we provide our postal mailing list (consisting of customer names and postal mailing addresses,
but not email addresses) to other companies whose products we believe may be of interest to you. In order to
determine those products that we believe may be of interest to you, the information that you give us and
information about your order may be combined with other personally identifiable information (such as
demographic information and past purchase history) available from our records and other sources.
We may transfer personally identifiable information as an asset in connection with a proposed or actual
merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all
or part of our business or as part of a corporate reorganization, stock sale or other change in control.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or
governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary
in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and
credit risk reduction.
We use non-personally identifiable information in the aggregate, so that we can improve the Site and for
business and administrative purposes. We may also use or share with third parties for any purpose
aggregated data that contains no personally identifiable information.
How We Protect Your Information
We are committed to protecting the information we receive from you. We follow reasonable technical and
management practices to help protect the confidentiality, security and integrity of data stored on our system.
While no computer system is completely secure, we believe the measures we have implemented reduce the
likelihood of security problems to a level appropriate to the type of data involved.
The Site encrypts your credit card number and other personal information using secure socket layer (SSL)
technology to provide for the secure transmission of the information from your PC to our servers. In addition,
only those employees and third parties who need access to your information in order to perform their duties
are allowed such access.
Accessing And Updating Your Personal Information And Preferences
If you are a registered user, you may access and update your registration information and your preferences to
receive email or other communications from us by sending an email to email@example.com. Please
note that your friends and contacts may still choose to send email invitations to you. Any user who receives an
email invitation to join the Site may choose not to receive such invitations in the future by following the
instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive
such invitations by changing your preferences as indicated above. We will take commercially reasonable steps
to implement your opt-out requests promptly, but you may still receive communications from us for up to ten
business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to
delete all or any portion of customer information if we are not able to reasonably accommodate a requested
For Wholesale Inquiries Please Contact Us At: firstname.lastname@example.org
- Credit / Debit Cards
- Gift Certificates